MIcro Gains for Service Techs: Better profits through better service

I know you want to make more money, you know you want to make more money, even the customer knows you want to make more money.The question is how? It may be true that you can only charge so much before people just flat out tell you no. Don't be fooled into thinking there is some magical glass roof over you, as I can assure you there is not. The question is how, how do you raise your ticket average without loosing customers? If this is you, you should know, that is the very problem the author set out to address in this book.The examples and ideas in this book are all hyper focused on making you money per service call without sacrificing customer service. Its in fact the opposite these plans will provide a higher quality service to our customers thus improving customer retention while you make more money per call. Customers will continue to call you back and sing your praises to their friends and family.No matter if you own a small town mom and pop, a multi van operation, or maybe you just want to impress the boss with all these money making ideas you read about. there is something here for everyone.Your riches will come from being willing to study your craft. This is a good place to start. Read more